Refund policy
At Havelli Nordic, each product is made to order specifically for you. For this reason, we do not accept returns due to change of mind, incorrect selection, or sizing issues. We kindly ask that you review our sizing guide carefully before placing your order.
Quality Assurance
We take pride in the craftsmanship of our woven blankets. Every item undergoes a thorough quality inspection before shipment to ensure you receive a well-made and high-quality product.
14-Day Money-Back Guarantee
If your blanket arrives damaged, defective, or with clear production errors, you are eligible for a full refund or replacement. To qualify, you must contact us within 14 days of receiving your order.
How to Request a Refund
- Email us at Contact@havellinordic.com with your order number and a description of the issue.
- Include clear photos if the item is damaged or incorrect.
- Our team will review your request and respond within 1–7 business days with a resolution.